Surrey Smiley provide a professional and bespoke photobooth experience providing a service where they work closely with each client to ensure they receive a booth experience which is tailored exactly to the theme, the venue and their individual preferences. They can provide photo booth services for Weddings, Parties, Corporate Events, Brand promotion, experiential marketing, fairs and festivals. They share some really useful in-depth advice here for choosing a similar provider for your event.
What do you need to know from an organiser in order to provide a comprehensive quote?
The most important thing is the date of the planned event, so we can first check our availability.
We then need to find out if it is at a location that we're able to travel to and ideally the type of venue so that we can advise the most suitable booth - we have several types of booth available for hire and it would be essential to know for example if it is for an indoor or outdoor event.
Next, the type of event that is being planned as we use our expertise to tailor a set up most suitable for each individual event, be it a wedding, party or a corporate function.
Lastly, it is really helpful to know in advance are the number of guests attending, as we can then advise on how many hours hire is advisable - people will often assume that the photo booth would be operational for the entire duration of the event, but this is rarely the case.
What advice would you give to a customer looking to hire a provider in your area of work?
It is very important for a customer to find out *much* more than just the price - they need to know exactly what is in the package, so a full breakdown of what is included and what isn't is essential. For example, a supplier may provide a very attractive sounding quote, only for the customer to find out that the travel costs will be extra, or that they charge for extra prints or digital downloads. The customer has a right to know what they are getting for their money.
Secondly, we would always advise our potential customers to do a bit of research on all the suppliers they are receiving quotes from. How long has the business been established, what feedback do they get on the quality of their product or the service they receive on the night? What does their website look like?
Ask to see examples of their photos in digital format - if a supplier is claiming high-quality images then ask to see them and compare with others.
Ask how many events they have done in the last year and what sort of venues they go to - these are all indicators of the integrity of a supplier and if they are an established reputable supplier then they won't have a problem giving this information out - we positively offer it as we are so proud of what we do!
Please tell us a little bit about how and why you started the business.
Linda's background was in the bridal industry as a couture wedding dress designer, which she was involved in for many years. Trained at the London College of Fashion, her flair for creativity increased, along with her attention to detail and love of good style and design.
Her two other passions in life were her Campervan 'Ruby' (which was not getting used much as the children grew up), and taking lots & lots of photographs!! After seeing a Campervan in the States that had been converted to a photo booth, a fantastic new business idea was formed! She went on to join the already well established Photobooth company, Smiley Booth, as they had the wealth of experience and expertise which is essential in a fairly crowded market place.
Smiley Booth were one of the first photo booth companies to start-up in the UK and have always been totally dedicated to staying ahead of their game along with keeping their quality of product and service second to none.
Please tell us about a booking you've had through Add to Event, how did it go? Would you recommend us to others?
We have only recently joined Add to Event as a sales lead platform, but the most recent job we had turned out to be one of our most exciting jobs of the year. We also received one of our most wonderful reviews.
It was for Corporate event, a Christmas party for the staff at Nespresso, and it was held at one of the most amazing venues in London - Landing Forty-Two, which is the highest venue space in the city and the most spectacular. It was a clear night so the views were breathtaking all-round, and the event went smoothly with around 200 guests. We had so many compliments on the night saying how impressed they were, which we always love to hear, but at that venue, it just felt like a privilege to be there and it certainly didn't feel like work. The amazing review we received afterwards from the organiser, who is a worldwide events planner was just the icing on the cake for us!