Those Great Moments provide photographers that specialise in the complete coverage of all types of events,
from weddings to christenings to even business affairs such as conferences and meetings. Read on for hoe the company started out plus some hints on what to check in a similar provider when booking for your event.
What do you need to know from an organiser in order to provide a comprehensive quote?
In order for us to provide a better-tailored quote for a client, we need to acquire details around the duration of the event, the distance from our base location, the size of the media team required i.e. 1 photographer or 2 videographers, and the potential value of the event (for insurance purposes). This information helps us better understand the requirements for the job which will, in turn, help us provide a more accurate quote. It also helps us to understand the best equipment to use for the booking.
What advice would you give to a customer looking to hire a provider in your area of work?
We would advise the client to first review their own requirements to better understand exactly what they need. You may not need to hire two wedding grade photographers for the child's birthday party, as you would not hire a portrait photographer for a full 12-hour wedding. This will also help when securing the best deal financially as it may help the client cut cost, or steer you away from vendors who are too cheap and may provide you with a risky service.
Please tell us a little bit about how and why you started the business.
Those Great Moments was born when two passionate media graduates realised there was a gap in the market for high-end wedding photography and videography for clients with a limited budget. We then noticed the market heading in a direction where all vendors wanted to provide a seemingly high-end service with an extortionate price tag. After much research, we came to understand that we could match the service and deliverable quality of the 'high end' vendors and still be able to keep our costs down (via equipment rentals and other media-related ventures during downtime). This meant we did not have to charge high prices to cover the income gap during downtime, thus providing the client with a fair and affordable price for a high-quality service.
We also have a comprehensive requirements elicitation process when engaging with the client to ensure we provide them with exactly what they need in order to keep the price as fair as possible and the deliverable as perfect as can be. This is something we realised the industry was lacking as other service providers simply offer the client a fixed service.
Please tell us about a booking you've had through Add to Event, how did it go? Would you recommend us to others?
Booking clients through Add to Event has been an absolute dream. Vendors are put directly through to the client which means all parties are able to communicate without bottlenecks. This provides an environment for better understanding of the client's requirements and in turn a better service delivery for the client.
One event which stood out for us was a corporate event in Shepherds Bush. We discussed the client's requirements extensively over the phone and understood that we had to shoot on the day without flash to minimise distractions for the guests at the event; so on the day, we ensured the key areas were well lit with our portable lights. This meant we could get well-lit images of the guests without having to worry about low light issues and most importantly, very distracting camera flashes all night long.