Euphorix Mobile Disco, based in Bristol, provides music for all occasions and all types of events. Here they share some very detailed and helpful information on what they need for a booking and also what the customer needs to ask to get the best from a provider.
What do you need to know from an organiser in order to provide a comprehensive quote?
In order to provide a bespoke quotation to potential clients, we need to know the date on which the party or event is taking place so that we can check that we're available. We would also like to receive details of the venue, times of party (from/to) nature of the celebration or event taking place, approx number of guests being invited and confirmation that the function room or event space is on the ground floor. If it is on an upper level or in a basement and there is not a suitable sized passenger lift, regrettably we cannot offer our services. This is due to the size and weight of our equipment when in its cases physically cannot be carried up and down flights of stairs.
Once all of the above information has been received, if we're available, a comprehensive quote will be sent out.
What advice would you give to a customer looking to hire a provider in your area of work?
We feel that it's important for clients to ensure that whoever they choose to provide their disco entertainment is up to the job and can prove this by displaying numerous positive reviews and testimonials from previous happy clients. We always let our clients know about us and the service we can provide in a detailed quote so that they know exactly what they'll be getting if they book with us. Furthermore, we provide links to photos and videos of our disco in action so that they can visually appreciate what is on offer and they're directed to lots of testimonials we've received so that they can read for themselves what others have to say about us.
A lot of venues nowadays insist that your DJ/Mobile Disco provider has PAT (Portable Appliance Testing) certificates and Public Liability insurance so please make sure that you check that this is in place BEFORE you confirm a booking. You really don't want to book a provider only for them to not be able to provide their service because they DON'T have whatever your venue are insisting on.
Ask your provider if they collect a booking fee to secure the date for you and provide a signed contract which confirms exactly what has been booked, when, for what fee and subject to what terms and conditions? By signing a formal contract both parties are protected and understand the terms and conditions of the booking which has been made. Unfortunately, we've come across clients who have been let down at the last minute because they didn't pay a booking fee (deposit) or sign a contract. All bookings with us are subject to a booking fee and a signed contract.
We also feel that it's imperative for your provider to be easily contactable, be that via phone, text or e.mail and to be responsive because there's nothing worse than working with a provider that you can never get hold of! We realise this and work hard to ensure that our clients feel like they're the only ones that we're working with so we are always happy to speak with them and we'll also reply to texts and emails in a prompt and courteous manner.
Finally, it's important to understand that great parties and events are created with care and attention to detail which is what we give. Letting our clients know all about us will enable them to make an informed choice about their entertainment supplier and they can then be assured that their evening is as successful and memorable as they'll want it to be right from the outset to the last moment when guests go home. If you don't know exactly what services can be provided by the DJ/Mobile Disco you're considering, how can you be sure that you're making the right choice?
Please tell us a little bit about how and why you started the business.
Being a mobile DJ is in the family as Cameron's dad was also a DJ when he was younger! Starting the mobile disco business 'Euphorix' was something that happened gradually over a period of time as Cameron has a great passion for music, listening, mixing and producing and after leaving school, went to a specialist musical college for 2 years to study 'DJ'ing and Electronic Music Production'. Following this, he then embarked on a three-year degree with BIMM (British and Irish Modern Music Institute) where he studied Music Event Management. Initially, Cameron was playing to family and friends to gain confidence and experience and then through word of mouth, details of his DJ'ing skills spread and the business was properly launched gaining more and more clients over time.
Fortunately, the business is doing very well, is busy and enables Cameron to offer a professional service to his clients whilst doing a job that he loves!
Please tell us about a booking you've had through Add to Event, how did it go? Would you recommend us to others?
We've only recently joined Add to Event in the last couple of weeks but have already secured bookings which we're very much looking forward to doing in the near future. Once they've been carried out, we'll come back and update this section with details of how they went.
We find that this platform is great and are very pleased with the enquiries and bookings which have come in so far. The website is easy to navigate, the information received from potential clients is thoughtfully captured to ensure that as a service provider we're given relevant details and we particularly like the fact that automatic reminders are sent to clients once a quote has been sent by us. We do our part to promote the service when we can't help clients if we're already booked, we direct them to this website.